Performance Measurement enables businesses to gauge how well they are meeting their strategic goals and business plans.
It’s all about understanding what to measure, how often to measure, and how to display the information so that it can be easily interpreted to take advantage of new opportunities and, when needed, course correct as soon as possible.
Performance Measurement Services
The KPI Model – With so much data available, identifying the key performance indicators that truly drive strategic results can be difficult. Our KPI Model assesses the objectives at hand, as well as the available data, to systematically arrive at the best metrics to measure leading and lagging performance for the situation.
The Dashboard Design System – Tools to help visualize data are everywhere but the know-how to select the right metrics and visualizations remains an elusive skill in many companies. Our Dashboard Design System identifies the metrics best suited to different audiences, the correct levels of aggregation, and the right graphics to make the results easy to interpret across the organization. We are tool-agnostic, so we can help you get the job done regardless of your chosen platform.
Custom Diagnostics – Measuring the elements and behaviours specific to your business helps ensure you can evaluate the impact of a variety of programs. Our Custom Diagnostics processes systematically walk clients through the various components of developing customized assessments, diagnostics, and reporting tools. The end result is branded tools that can be used either to measure performance internally or with end clients to demonstrate the value that has been have delivered. Learn more about products on our Custom Diagnostics page.