Customized training and coaching on the softer skills of business enables analytic teams to significantly increase their impact on business results by becoming true partners who work with and advise their colleagues.
It’s all about understanding the business problem at hand, asking the right questions, and understanding how to communicate insights and results to your particular audience. Whether you have an in-house team or you serve an array of clients, demonstrating business acumen, understanding the basics of communication, and knowing how to best manage people will help propel your team towards becoming the sought-after partners they can and should be.
Our signature training programs and workshops include:
Identifying the Right Problem Formula – One of the key drivers of inefficiency, dissatisfaction, and rework on analytics teams is misinterpreting the problem being addressed. In our research, Analytics Leaders told us this was the number one source of frustration among their business colleagues. Our proven methodology addresses the key pitfalls faced by analysts and provides a step-by-step guide to success. We address issues such as How to Avoid Going “Lone Wolf”, Becoming Comfortable with Ambiguity, and Identifying Success Criteria. Teams walk away with a proven methodology and tools to apply right away.
The Successful Communications Technique – Communicating insights and results to business stakeholders, senior managers and clients can often be a challenge for analysts. They have put so much effort into the work they’ve produced and want to their audience to have assurance of the methodology they’ve used. Unfortunately, although tremendously important, these are often secondary to the actionable business results their audience is looking to see. This workshop demonstrates various methods to communicate results to different audiences and then gives attendees the chance to try their newly acquired skills by developing a short presentation and delivering it to their mock stakeholders for real-time feedback.
Managing High-Impact Teams – Managing teams can be daunting and a significant challenge for analysts who haven’t been trained in the various aspects of successful people management. In fact, it is one of the biggest struggles many people face in their careers. Most managers have been promoted into supervisory roles because they are outstanding performers. But translating those successes into success for a team requires a completely new skill set. That’s where Managing High-Impact Teams comes in. This six-month program not only teaches managers the various foundational elements of management including, Leadership, Team Development, Managing Performance, Vision, Culture, and Stress Management but it also gives participants an opportunity to discuss real-time management issues as they arise. The learn and apply format ensures that the tools and techniques gained through training are adapted and used in the workplace.
Katie has managed high-performance analytics teams on both the client and service side and understands the levers needed to motivate and manage these logic-first teams. She is always happy to talk to leaders about the challenges or opportunities they face with their teams and how best to address either one. Please reach out if you would like to talk to Katie about training options for your team.